Privacy & Security

Jelly Taka Privacy Policy — How Safe Is Your Data With Us

We believe your personal data is your asset. In this privacy policy, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
About This Policy: Jelly Taka (https://jellytaka.com) takes your privacy seriously. This document has been prepared in accordance with GDPR and international data protection standards.

1. Introduction & Applicability

Jelly Taka An internationally licensed online gaming platform. Our privacy policy applies to all of the following services: the website (jellytaka.com), mobile app, customer support channels, and any other digital services we provide.

By using our platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services and contact us.

This privacy policy covers our Terms & Conditions and Responsible Gaming PolicyThese documents must be read together. The three documents collectively form the complete agreement between Jelly Taka and the user.

2. Information We Collect

Jelly Taka Only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We never collect data beyond what is required.

a) Directly Provided Information (Registration & KYC):

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Residential Address
  • Copy of National ID, passport, or driving license (for KYC verification)
  • Payment method details (bKash number, bank account, etc.)

b) Automatically Collected Information:

  • IP address and device information (browser, operating system)
  • Login time, session & gaming activity logs
  • Cookies & Session Data
  • Referral Source & Traffic Analytics Data
  • Transaction History & Amounts

c) Information Received from Third Parties:

  • Transaction confirmation data from payment processors
  • Fraud Prevention Service Verification Results
  • KYC Verification Data from Public Databases
We do not collect sensitive personal data such as religion, political views, or health information — except for limited health-related data required to support responsible gaming.

3. How We Use Your Information

Jelly TakaInformation collected is used strictly for its intended purpose. We never sell your data to advertisers or use it commercially without your consent.

Purpose of Use Legal Basis Applicable
Account Registration & Management Contractual Obligations Yes
KYC & Age Verification Legal Obligations Yes
Payment Processing Contractual Obligations Yes
Fraud Prevention & Security Legitimate Interest Yes
Customer Service Delivery Contractual Obligations Yes
Sending Promotional Offers Consent Optional
Third-Party Sales Not Applicable No

If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time through your account settings or by contacting our support team.

4. Data Sharing & Disclosure

Jelly Taka Your personal information is never sold to third parties. However, specific data may be shared in the limited circumstances outlined below:

  • Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. Each of these providers maintains its own privacy policy.
  • KYC Verification Services: Certain information may be shared with licensed third-party services for identity verification purposes.
  • Law Enforcement Agencies: Data may be shared with authorities when required by court order, regulatory directive, or a money laundering investigation.
  • Business Successor: In the event of any merger or acquisition, Jelly Taka will notify you in advance before transferring your data.
What we never do: Selling, renting, or exchanging your information with advertising networks, data brokers, or any third party for commercial purposes.

5. Cookies & Tracking Technologies

Jelly Taka The website uses cookies and similar technologies to enhance your browsing experience and maintain the security of our services.

  • Essential Cookies: Required to maintain login sessions and security functions. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and game settings.
  • Analytics Cookies: Used to monitor website usage. These are optional.
  • Marketing Cookies: To display relevant advertisements. These are entirely optional and will not be activated without your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

We do not use third-party advertising trackers. Our analytics cookies send data exclusively to our own servers.

6. Data Security Measures

Jelly Taka We follow the highest industry standards to protect your data. Our security measures are continuously updated and audited.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Storage Encryption: All stored sensitive data is kept in encrypted format.
  • Two-Factor Authentication (2FA): Users are given the option to enable 2FA to protect their account.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Access Controls: Staff are only granted access to the information necessary for their specific role.
  • Data Backup: Regular encrypted backups are maintained to protect against data loss.
If you believe your account security has been compromised, please contact us immediately at [email protected]Contact us to change your password.

7. Data Retention Period

Jelly Taka Your data is retained only for as long as necessary. Our retention policy is outlined below:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Regulatory Authority Directives
KYC Documents 5 Years AML Policy
Customer Service Records 3 Years Dispute Resolution
Marketing Data Until Consent is Withdrawn Consent-Based
Log Files 12 Months Security Monitoring

Upon expiry, data is securely deleted or anonymized to ensure it cannot be recovered.

8. Your Data Rights

Under GDPR and international data protection laws Jelly TakaEvery user has the following rights. To exercise any of them, please reach out to our support team.

Your Control

Your Rights Over Your Data

Jelly Taka believes you should be in control of your data. The rights below are always available to you.

1
Access

You may request a copy of the information we hold about you. A complete copy will be provided within 30 days.

2
Rectification

You may request a correction if any of your information is inaccurate. Keeping your data accurate is our responsibility.

3
Erasure

You may request that your data be deleted under certain circumstances. Any data beyond what is required for legal obligations will be removed.

4
Restriction

You may request that the processing of your data be restricted for specific purposes.

5
Portability

You may request your data in a machine-readable format (JSON/CSV).

6
Objection

You may object to the processing of your data for marketing or profiling purposes at any time.

9. Protection of Minors' Data

Jelly TakaOur services are intended solely for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If a minor creates an account and this comes to our attention, the account will be immediately closed and all associated data will be deleted.
  • If a parent or guardian suspects their child has registered on our platform, please contact support immediately.
Use of Jelly Taka by anyone under the age of 18 is strictly prohibited. All funds in any account created through age fraud will be forfeited.

10. Changes to the Privacy Policy

Jelly Taka reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

  • A notice will be sent to your registered email address.
  • A clear notice will be displayed on the website homepage.
  • Consent to the updated policy will be obtained at your next login.
  • At least 30 days' notice will be given before any changes take effect.

If you continue using our services after the updated policy takes effect, you will be considered to have accepted the new terms. If you do not agree to the updated policy, you may request to close your account.

11. Contact & Complaints

For any questions, requests, or complaints regarding our privacy policy, please contact our dedicated Data Protection team:

  • Email: [email protected]
  • Subject: Write "Privacy Request – [Your Username]" in the subject line
  • Response Time: 5–10 business days
  • Live Chat: Available 24/7 (Support available in Bengali)

We are committed to resolving your requests appropriately. If you are not satisfied with our response, you have the right to file a complaint with an international data protection authority.

Requests to access or delete data will be processed after your identity has been verified. This verification step is mandatory for security purposes.

Why Trust Us

Jelly Taka's 6 Core Privacy Principles

We prove through our actions — not just words — that your data is truly safe with us.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data.

No Data Sales

Jelly Taka never sells your data to third parties. Your data belongs to you — that is our unwavering policy.

Strict KYC Process

Our identity verification process is not just a legal requirement — it also protects your account from fraud.

Independent Security Audit

Our systems are regularly tested by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.

Consent-Based Marketing

We only send promotional messages with your consent. Everyone has the option to unsubscribe at any time.

GDPR-Compliant Operations

All our data processing complies with international GDPR standards. We go beyond what the law requires to protect your rights.

General Questions

Privacy Policy FAQs

Never. Jelly Taka does not sell your personal data to any advertisers, data brokers, or third parties. Data is shared only on a limited basis with specific services for payment processing, KYC verification, and legal compliance purposes.

Yes, partially. You may request deletion of your data. However, information subject to legal obligations — such as transaction records and KYC documents — must be retained for a specified period. Once that period expires, it will be deleted as well.

Yes, we use cookies. Essential cookies cannot be disabled as they are required for the site to function. However, analytics and marketing cookies can be turned off from your browser settings. Contact our support team for more details.

We use 256-bit SSL encryption, AES-256 storage encryption, and two-factor authentication (2FA). Our systems are regularly audited by independent cybersecurity specialists. We follow the highest industry standards to protect your data.

Email [email protected] with the subject "Privacy Request" or contact us via live chat. We will respond within 5–10 business days. If you are not satisfied with our resolution, you have the right to lodge a complaint with an international data protection authority.

Start Gaming Safely

Done reading the privacy policy? Join Jelly Taka now.

Enjoy a world-class gaming experience with your data fully protected. Safe, fair, and transparent — that is the Jelly Taka promise.

SSL
256-Bit Encryption
GDPR
Consented Activities
24/7
Privacy Support
0%
Data Sales
বাংলা